Patient safety and quality

Our culture of quality improvement is backed by strong clinical governance

Our commitment to quality, safety and excellence in medical practice is supported by Clinical Governance, in addition to the Mater Group's Board of Governance 

Clinical Governance provides a framework for quality improvement. The role and purpose of Clinical Governance is to ensure the effective and safe delivery of care through continuous quality improvement activities, monitoring and evaluation.

• Accreditation
  Our Hospitals, facilities and services are accredited with the relevant authorities. 
   
• Standards of care
  Our program to improve standards of care focuses on areas that are essential to drive the implementation and use of safety and quality systems. 
   
• Risk management and quality improvement
  Effective risk management processes in line with industry-standard quality improvement measures.
   
• Performance
  Our commitement to continuous improvement across all Hospital areas including results on staff hand hygiene compliance, staph aureus bacteraemia rates, pressure injuries and falls. 
   
• Feedback
  We welcome your feedback. If you wish to provide feedback click here, or alternatively, you can take part in our Patient Experience Survey.